Refund Policy

Return and Refund Policy

Faraday Labz warrants its products to be free from defects in material and workmanship, and allows 3 days from delivery to report a claim. Defective products will be inspected upon return, and if not deemed defective they will be shipped back. Return requests for non defective products must also be made within 3 days of delivery (you can contact us here) and the product must be in brand new, unopened condition. A 5% fee will be deducted from the refund to cover payment processing fees. You will be responsible for return shipping. If the return arrives in used or opened condition, we will be unable to process your return and your order will be shipped back to you. 

Contact us at support@faradaylabz.com for questions regarding refunds and returns.


Follow the steps below to return your order:

  • “Send a request” by email to support@faradaylabz.com
  • Put "return" as the subject and provide your order number
  • You will immediately receive instructions for making the return
  • We will process the refund once the order arrives